![]() ![]() You agree to pay the cost of re-shipping in such circumstances. Deliveries may be delayed, and further costs incurred, if incorrect details are provided. You are required to provide us with a correct delivery address at time of purchase. Please note that unless otherwise agreed in writing, we cannot deliver to PO Boxes or parcel lockers and do not offer international delivery. Large and special-order items may be shipped directly from our suppliers. All prices presented on our catalogue and website are exclusive of shipping costs. Where products are made available for purchase via our website, shipping options may be presented at checkout. Were we anticipate delays, we will contact you and provide further details.Īrrangements can be made for shipping within Australia. However, those products temporarily out of stock, or those which are subject to a special order, will need to be fulfill by our suppliers. Most products promoted on our website or in our catalogue are available from our local store. We will send you a notice when your order has been dispatched. After your payment is authorised and verified, we will process your order, confirm our stock, and prepare the delivery information. If you have any questions, or customer service matters you would like us to address, contact us via the details set out at the end of this Policy.Īfter you make your order, where you provide an email address, we will send you a confirmation email. Please consider our Policy prior to making a purchase. The following information sets out the terms and conditions regarding delivering products to you. ![]() Thanks for taking the time to read our shipping policy ( Policy), we are Jelss Pty Ltd ACN 624 512 901 trading as Erin’s Quality Outdoor Power Centre ( Erin’s, we, our, us and other similar terms). However, if you do ask for goods to be left on your property while you are out, the courier will be unable to get a signature, so this is at your own risk.Jelss Pty Ltd ACN 624 512 901 About our Shipping Policy ‘Please leave order in porch’) in the order notes as you check out. If you are likely to be out when our delivery is due, you may enter delivery instructions (e.g. We use a courier service to deliver larger items, which normally requires a signature. ![]() Orders can be returned within 30 days of receipt if you are not happy with the goods. Please note we are unable to deliver to PO Boxes. Free delivery for all orders over £100.00.UK Mainland orders have the following delivery charges based on the total value of your order: However, if you do ask for goods to be left on your property while you are out, the courier will be unable to get a signature, so this is at your own risk. ‘Please leave order in porch’) in the order notes as you check out. If the carriers need to try a third attempt, you may be liable for a re-delivery charge. Once your order has been dispatched, the delivery will be attempted twice on consecutive days. You will receive an email letting you know when your order has been dispatched. Orders placed by 2pm will be processed & dispatched the same working day (subject to stock availability). ![]()
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